Techcircle Online Payments & Loyalty Conference
With the explosion in the Internet commerce and an increasing spend on established brands as a result of the fast-growing buying power of the middle class in India, the country is witnessing a wide gap in its payments infrastructure and loyalty rewards segments. However, the fast-evolving requirements in this space are now addressed through relevant innovations, thus resulting into the emergence of new business models in the payments processing and loyalty rewards sub-sectors.
As modern Indian retail amounts to around 6 per cent of the country’s total retail and is growing at 35 per cent-40 per cent a year, both online and offline retail formats cover a big proportion of the country’s consuming population who has the money to spend while sellers wish to transact with these consumers through efficient and innovative mediums.
As the Internet commerce sees an expansion in categories, verticalisation and well-capitalised start-ups ramping up and innovating to service the growing customer base, there are payment processing companies focusing on innovations to manage payments across several domains including e-commerce, ticketing, bill payments, insurance, call centres and travel across B2C & B2B ecosystems. For many of them, the focus is on COD mechanisms, which will ensure that transaction-based payment systems can be created without any trust issue. Similarly, in the Mobile segment, new platforms are processing payments securely and instantly over any distance.
In a similar fashion, loyalty rewards and payments management companies in India are leveraging the opportunities to develop loyalty programmes which will influence consumer behaviour and create lasting relationships with modern retail and product brands through building coalition or multi-partner loyalty programmes and engaging in the development and management of consumer loyalty, rewards, data intelligence and direct marketing communication programmes.
Techcircle Online Payments & Loyalty Conference, to be held on January 20, 2012, will capture these innovations and trends, and bring together the leading innovators and entrepreneurs who are building businesses that will take charge of these segment gaps in the coming years.
8:30 am to 9:30 am
Tea & Registration
9:30 am to 9:40 am
Introduction Note
Sahad PV - Founder Editor VCCircle
9:40 am to 10:40 am
Panel 1: Online Payments Infrastructure
With the Internet commerce and modern offline retail continuing to see strategic shifts and more investments flowing in, there are payment processing companies focusing on innovation to manage payments across several domains including e-commerce, ticketing, bill payments and travel across B2C & B2B ecosystems. Are these businesses scalam able propositions? What are the market opportunities which still remain to be efficiently captured? What is the state of government intervention through policies?
Vijay Shekhar Sharma - Founder & MD, One97 Communications (Moderator)
Nishanth Chandran - CEO & Co-Founder, EBS
Vivek Nayak - COO, Avenues India
Srinivasu MN - Co-Founder & Director, Billdesk
10:40 am to 11:40 am
Panel 2: Offline Payments Infrastructure
What are the large, scalable opportunities in offline payment services for e-commerce, ticketing, bill payment, insurance, call centres and travel? Given that some of the Internet commerce companies are seeing 60 per cent of their transactions happening via ‘cash on delivery’ (COD) and expecting this segment to grow further, what are the innovations that may further enhance the scope of COD? What is the level of evolution today in the issue prepaid cards in card based, paper based and other electronic formats? What is growth potential for third party outsourcing of ATMs and POS installation and networking management? What is the state of government intervention through policies?
Praveen Dhabhai - CEO, Payworld
Sunil Kulkarni - Dty. Managing Director, Oxigen
Percy Avari - Country Manager, Aramex
Peyush Bansal - Founder & CEO, Valyoo Technologies
11:40 am to 12:00 pm
Tea & Networking
12:00 pm to 1:00 pm
Panel 3: Mobile Payments
As India is currently witnessing a healthy mobile penetration, this space now has better growth potential. What are the innovations required to drive this growth and what are the future opportunities when it comes to making payments for goods and services via SMS, through Java applications over GPRS, through WAP services, over the IVR or by leveraging other mobile communication technologies? What are the challenges which are hindering growth in this sector and how can we overcome those? What are the opportunities and innovation in mobile wallets to address the gap between debit and credit customer base?
Mohit Bhatnagar - MD, Sequoia Capital (Moderator)
Dewang Neralla - CEO, Atom Technologies
Gautam Shiknis - CEO, mChek
Harinder Takhar - Head, Paytm
1:00 pm to 2:00 pm
Lunch & Networking
2:00 pm to 2:50 pm
Session: Techcircle Runway
Techcircle Runway is a take-off platform for 10 mature start-ups (5 payment processing start-ups and 5 loyalty & rewards start-ups). Runway, akin to an airport runway or a fashion ramp runway, aims to put the spotlight on eligible start-ups while they present themselves in front of a relevant audience. This session will bring them a few steps closer to the next level of growth – be it funding, setting up new teams, client acquisition or getting insightful advice and business tips from experts.
2:50pm to 3:10pm
Tea & Networking
3:10pm to 4:10pm
Panel 4: Loyalty Rewards & Payments
According to industry estimates, there are nearly 1,000 loyalty programmes currently running in India and only a handful in the coalition format. So the question arises how are the rewards management companies geared to improve a consumer’s reward potential, making it bigger and better? What are the innovations that can help businesses move up the value chain? And what is the scope to enhance programme designs, marketing and implementation support, such as IT support, call centres, etc?
Deepesh Garg - MD, o3 Captial (Moderator)
Vijay Bobba - CEO, Loyalty Solutions & Research
Praphul Misra - CEO, Netcarrots Loyalty Services
Bijaei Jayaraj - MD & CEO, Loylty Rewardz Mgmt Pvt Ltd
Vikas Choudhury - COO & CFO, Aimia India
Paytm is India’s largest mobile commerce platform. Paytm started by offering mobile recharge and utility bill payments and today it offers a full marketplace to consumers on its mobile apps. In short span of time Paytm has scaled to over 7 Million orders a month.
Paytm is consumer brand of India’s leading mobile internet company One97 Communications.
o3 Capital is a mid-market investment bank, providing financial and strategic advice to clients. The company is built on two core businesses – Corporate Finance and Alternate Asset Management.
o3 Capital serves a wide range of clients including cutting-edge start-ups, established market leaders, private equity houses and large global corporate entities, across select verticals - Consumer, Healthcare, Industrials, Financial services, Technology and Digital. o3 Capital has successfully consummated 110+transactions in the last 9 years aggregating to over USD 4.5 bn in transaction value.
Aimia Inc. (TSX:AIM) is a data-driven marketing and loyalty analytics company. We provide our clients with the customer insights they need to make smarter business decisions and build relevant, rewarding and long-term one-to-one relationships, evolving the value exchange to the mutual benefit of both our clients and consumers.
With close to 4,300 employees in 20 countries, Aimia partners with groups of companies (coalitions) and individual companies to help generate, collect and analyze customer data and build actionable insights.
We do this through our own coalition loyalty programs such as Aeroplan in Canada and Nectar in the UK, and through provision of loyalty strategy, program development, implementation and management services underpinned by leading products and technology platforms such as the Aimia Loyalty Platform and SmartButton, and through our analytics and insights business, including Intelligent Shopper Solutions. In other markets, we own stakes in loyalty programs, such as Club Premier in Mexico, Air Miles Middle East and Think Big, a partnership with Air Asia and Tune Group.
Aimia India manages loyalty programs for a number of marquis clients including Axis Bank, Standard Chartered Bank, Taj Hotels Resorts & Palaces, Raymond, and Apollo Hospitals. More details available atwww.aimia.com
Our clients are diverse, and we have industry-leading expertise in the fast-moving consumer goods, retail, financial services, and travel and airline industries globally to deliver against their unique needs.
For a full list of our partnerships and investments, and more information about Aimia, visit www.aimia.com.
E-Billing Solutions (EBS) established in the year 2005 is head-quartered in Mumbai. It facilitates online purchases from a merchant’s website and helps them to collect payment from the end customers through net banking, credit and debit cards etc. It is an intermediary that assembles the online payment options offered by various banks, cash card brands and many other payment processors onto a single platform with minimum technical integration with merchant website.
EBS, is the first Indian merchant account provider to achieve the PCI DSS 3.0 standards of compliance. It is also certified by security and process adherence followed and audited by ISO 27001- 2013 standard. This achievement makes EBS one of the most secured online service providers in the world. With its present reputation, and innovative services on offer it anticipates acquisition of larger merchant accounts and a growth of more than 30% annually. Its gamut of its services includes:
• Visa | MasterCard | Maestro | AMEX | JCB | Discover |Diners - Credit Card Option
• 50+ Debit Cards Options
• 50+ NetBanking Options
• 5+ Cash Card & Mobile Wallets Options
• 8+ EMI Options
• 30+ IMPS options
• E-wallet - PayPal
• International payment options: OGONE and Global collect
E-Billing Solutions (EBS) established in the year 2005 is head-quartered in Mumbai. It facilitates online purchases from a merchant’s website and helps them to collect payment from the end customers through net banking, credit and debit cards etc. It is an intermediary that assembles the online payment options offered by various banks, cash card brands and many other payment processors onto a single platform with minimum technical integration with merchant website.
EBS, is the first Indian merchant account provider to achieve the PCI DSS 3.0 standards of compliance. It is also certified by security and process adherence followed and audited by ISO 27001- 2013 standard. This achievement makes EBS one of the most secured online service providers in the world. With its present reputation, and innovative services on offer it anticipates acquisition of larger merchant accounts and a growth of more than 30% annually. Its gamut of its services includes:
• Visa | MasterCard | Maestro | AMEX | JCB | Discover |Diners - Credit Card Option
• 50+ Debit Cards Options
• 50+ NetBanking Options
• 5+ Cash Card & Mobile Wallets Options
• 8+ EMI Options
• 30+ IMPS options
• E-wallet - PayPal
• International payment options: OGONE and Global collect
VCC Events opens up the avenues for participation. Join hands to be a part of India’s largest gathering of alternative investments leaders, industry stakeholders and Asia’s influential limited partners, general partners and marquee advisors. Your chance to actively participate and augment yourself as thought leaders.
Hilton Double Tree, Delhi
Hilton Double Tree, Delhi
Distance: Mayur Vihar, District Centre, New Delhi
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