Introduction

The year 2026 will be big for India. The country is expected to break the billion transactions per day – just on UPI. Currently for the year 2022-23, the country witnessed over 105 Billion Digital Transactions – a testament to the trust placed on digital transactions by the citizens of India.

Five years ago, there were many concerns related to security and stability or surety of digital transactions – almost completely roadblocking the success and growth of the Digital Payments industry in the country.

Now, there is no stopping. Their run is non-stop.

Combined with this growth is the outbound growth of the credit card industry – and they are expected to outrun the total debit card transactions by 2024-25. Again, a testament to the replacement of debit transactions with UPI based digital solutions.

Embedded finance, digital lending based on payment transactions and offline payments will drive the next phase of growth for the payments industry – as newer use cases come in to the foray of the digital payments ecosystem. Combined with the country’s want for financial inclusion, the resilience will come to depend on trust and non-failure & fault tolerance based seamless digital transactions.

The growth of Autopay, IPO Subscriptions, BNPL, B2B payments and digital currencies continue to be considered as major stimulators disrupting the business models of the existing companies. At the same time, regulatory authorities continue to devise better policies for payments which will be monitored by the provisions of Payments and Settlement systems (PSS). Innovations in payments have driven India into a universe of growth and opportunities. The New Trends for 2024 will include:

  • Financial Inclusion & Expansion to Rise 
  • Digital Interoperability & Resilience – the Core of CIO Agenda 
  • The Growth of New Use Cases – B2B, Autopay, BNPL, & Contactless to Thrive 
  • The Evolution of the UPI Stack Based Economics – Cost of Digital Payments to be Ascertained by Policy Changes

Agenda

3:00 PM onwards
  • 3:00 PM – 4:30 PM

    Registrations and Networking

  • 4:30 PM – 4:50 PM

    Welcome Address: The Payments of 2030 - India's Story

    The journey and evolution of the Payments Infrastructure in India – its Highs & Lows, the Successes and Possible Roadblocks

    • By Shalil Gupta, Business Head, Mosaic Digital
    • Sameer Nagar, Country Manager – Sales, HPE NonStop Enterprise Division
  • 4:50 PM – 5:10 PM

    Fireside Chat: Future Payments - Decoupling for a Fluid Economy

    Explore the evolving payments landscape, understanding industry perspectives on new use cases and economic disruptions. Uncover the concept of decoupling, where payment processes operate autonomously. Financial institutions and payment services aim to seamlessly integrate solutions into daily routines, emphasizing technological advancement.

    • Shalil Gupta, Business Head, Mosaic Digital in conversation with Vishwas Patel, Joint Managing Director, Infibeam Avenues Limited and Chairman, Payments Council Of India
  • 5:10 PM – 5:45 PM

    Panel Discussion: Fault Tolerance - The Need for Steadfast Resilience

    For such a new ecosystem, with fast evolving use cases – IT infrastructure is expected to be tested. Tested in extremely harsh conditions with no room to fail. How is the industry building resilience?  Extending Fault Tolerance to Digital Payments.

    Speakers:

    • Nadir Mistry, SVP and Head- Technology, Cashe
    • Pankaj Goel, CTO, BharatPe
    • Kapil Kapoor, CPTO, CredAble
    • Karan Mehta, Founder and CTO, Kissht and Ring
    • Rajesh Dhar, Sr. Director - Industry Verticals, HPE India
    • Vani Vangala, Product Business Manager, Infosys Finacle
    • Moderator:  Swayamjit Mishra, Partner, BCG 
  • 5:45 PM – 6:00 PM

    Networking Break

  • 6:00 PM – 6:20 PM

    Special Address: Digital Payments - Progress, Security and Risks

    With the progression in the digital payments volume and building of new use cases, there is a strong focus on making transactions and data secure against the persisting & emanating risks.

    • By Sanjeev Moghe, President and Head- Cards and Payments, Axis Bank
  • 6:20 PM – 6:40 PM

    Fireside Chat: The Economics of Payments

    What is the cost of Payments for India – understanding and deep diving into the economic future for digital payments and UPI. What is the logical conclusion to this debate?

    • Mihir Gandhi, Partner and Leader, Payment Transformations, PwC in conversation with Virat Diwanji, Group President and Head – Consumer Banking, Kotak Mahindra Bank
  • 6:40 PM – 7:15 PM

    Panel Discussion: The Digital Disparities - Building a Seamless Inclusive Ecosystem

    Collaborative efforts among banks, fintechs, and payments forge a seamless ecosystem, prioritizing personalized digital experiences, informed decision-making through analytics, fortified cybersecurity, and strategic collaborations for accelerated innovation—a recipe for a resilient and adaptable industry.

    Speakers:

    • Khilan Haria, Head of Payments- Product, Razorpay 
    • Pinak Chakraborty, CIO, Airtel Payments Bank 
    • Prasad Gawde, Head- Engineering, Flexmoney 
    • K. Vijayakumar, General Manager-Department of Payments, RBI
    • Manish Mody, Lead – Financial Services, Intel Technologies
    • Moderator:  Vivek Iyer, Partner and National Leader Financial Services - Risk Advisory, Grant Thornton Bharat LLP
  • 7:15 PM – 7:35 PM

    Tech Talk: Managing the Business Critical- A Perspective

    By  Kiran Satyanarayana,  Principal Solution Architect, HPE NonStop Enterprise Division

  • 7:35 PM – 7:50 PM

    Closing Remarks: Scaling for Success

    By Nalini Venkat, President – Strategic Partnerships & Head – Institutional Business, Digit Insurance

  • 7:50 PM – 8:40 PM

    PayExcellence Champions 2023

  • 8:40 PM – Onwards

    Networking Dinner and Cocktail


Speakers 2023

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Kapil Kapoor

CPTO, CredAble
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Khilan Haria

Head of Payments-Product, Razorpay
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Karan Mehta

Founder and CTO, Kissht and Ring
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K. Vijayakumar

General Manager, Department of Payments, RBI
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Nadir Mistry

SVP and Head-Technology, Cashe
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Pankaj Goel

CTO, BharatPe
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Pinak Chakraborty

CIO, Airtel Payments Bank
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Manish Mody

Lead - Financial Services, Intel Technologies
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Mihir Gandhi

Partner and Leader, Payments transformation, PwC
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Nalini Venkat

President - Strategic Partnerships & Head - Institutional Business, Digit Insurance
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Prasad Gawde

Head- Engineering, Flexmoney
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Kiran Satyanarayana

Principal Solution Architect, HPE NonStop Enterprise Division
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Rajesh Dhar

Sr. Director, Industry Verticals, HPE India
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Sameer Nagar

Country Manager - NonStop Enterprise, HPE
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Sanjeev Moghe

President and Head- Cards and Payments, Axis Bank
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Virat Diwanji

Group President and Head - Consumer Banking, Kotak Mahindra Bank
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Vishwas Patel

Joint Managing Director, Infibeam Avenues Limited and Chairman - Payments Council Of India
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Vivek Iyer

Partner & Financial Services Risk Leader, Grant Thornton Bharat
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Swayamjit Mishra

Partner, BCG
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Vani Vangala

Product Business Manager, Infosys Finacle

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