INDIA’S FIRST TECHNOLOGY OUTCOMES LED EVENT
WHY OUTCOMES?
As the interest & intent for digital transformation continues to grow and IT investments are at a peak, the selling propositions will also need to evolve. The traditional value propositions are now basic hygiene for all IT vendors. The customer is now making decisions built on anxieties – fulfilled by their peer groups. Outcomes & ROI needs to be heard from a colleague for long lasting impression and mindshare. At The Tech Outcomes Conclave 2023- the second edition of India’s first technology outcomes led event- we will enable the same.
10.30AM to 10.35AM:
Welcome & Context Setting By Shalil Gupta, Business Head, Mosaic Digital
10.35AM to 10.40AM:
Welcome & Objectives By Rahul Shah, SVP & Business Head, Searce Inc.
10.40AM to 11.00AM:
Introduction to BT Pillars
Digital is now outcomes led. Every digital intervention or implementation that a CIO’s office now does has considerable ramifications on business outcomes for the organization. From revenue to EBIDTA, digital transformation now drives business transformation. However, for measuring and planning the right business transformation outcomes, leaders will need to categorize their investments into operating models, leadership transformation, ecosystems, innovation, & platforms. This workshop is to identify the complexities and challenges in each pillar and brainstorm possible solutions for the tech buyer fraternity.
11.00AM-12.00PM
Industry Driven Groups for Selected Pillars – Delegates Grouped for a Flipchart & Brainstorming Session
12.00PM-12.30PM:
Quick Summarization & Discussion of Findings
12.30-1.00PM:
Impact of Processes & Tech Stacks on Business Transformation – Showcase by Rahul Shah, SVP & Business Head, Searce Inc. & Shalil Gupta, Business Head, Mosaic Digital
By Shalil Gupta, Business Head, Mosaic Digital
By Ashwin Moduga, Head – Research, Mosaic Digital
Sushant Dubey, EVP & Business Head Digital Services, Sify Technologies Ltd.
&
Ravi Maguluri, CTO- Cloud and Digital Services, Sify Technologies Ltd.
Understanding the journey of visualizing, identifying, planning, & executing for the right organizational outcomes.
Shalil Gupta, Business Head, Mosaic Digital in conversation with Harvinder Singh, Regional Revenue Officer, Sify Technologies Ltd. and Sachin Gupta, President & Chief Information & Innovation Officer, Usha International
The power generation industry holds immense promise and faces numerous challenges. By delving into the Indian, Asian, and global contexts, we gain a comprehensive understanding of the present landscape and the path ahead. Together, we can harness the power of innovation, collaboration, and sustainability to create a world where reliable and clean energy fuels the progress of nations and uplifts the lives of billions.
This address will explore the advent of smart grids, Internet of Things (IoT) applications, and advanced analytics in optimizing power generation, enhancing energy efficiency, and enabling smarter, more resilient energy systems along with exploring the strategies, policies, and technologies that are driving India's power generation sector.
By Deepesh Nanda, CEO, GE Gas Power -South Asia & President & CEO, Aero Business, GE Asia
The chat will focus on how to decide voids in Technology landscape and migrate from Legacy systems to new architecture, which can augment digitisation journey. Through the session, we will explore customer experience driven by 3S of Technology: safety, speed and scalability.
Ratan Kesh, Executive Director & COO, Bandhan Bank
Atul Sharma, Cofounder & CTO, Ozonetel
Moderator: Pawan Kumar Durbha, Sr. Manager-Research, Mosaic Digital
Orchestrating data is orchestrating stakeholder journey for the benefit of revenue, EBDITA, customer satisfaction, efficiency or a horde of other outcomes. Building the right data journeys for the cloud-age enterprise is of utmost importance – especially in the age of generative AI & predictive analytics.
Ashwin Moduga, Head - Research, Mosaic Digital in conversation with Sunil Kumar, CTO, Shiprocket and Rahul Sharma, Business Head – North & East, Snowflake
Unlock workforce productivity through AI - Focusing on employee productivity, efficient collaboration, access to knowledge management & company resources, automation of work impacting TAT and data breaking information silos.
Ashwin Moduga, Head - Research, Mosaic Digital in conversation with Tarun Pandey, Chief Technology Officer, Aditya Birla Health Insurance and Rohan Pagey, Regional Vice President, Slack India
The session will explore how technology is creating a sense of belonging for individuals everywhere as well as inclusive and connected communities regardless of geographical boundaries. In addition, the discussion will focus on the potential of technology to create immersive experiences that bridge the physical and digital worlds.
Speakers:
Deepak Sharma, President & CDO, Kotak Mahindra Group
Dipu KV, Senior President - Head Operations & Customer Service, Bajaj Allianz General Insurance
Kaustubh Dabral, Global CIO, Dabur India
Shashi Tripathi, Senior Director - Cloud Consulting, Searce
Moderator: Pawan Kumar Durbha, Sr. Manager-Research, Mosaic Digital
RT 1 – 5:30 – 6:30 PM
RT2 – 6:30 – 7:30 PM
By Ashwin Moduga, Head - Research, Mosaic Digital
By Yudhvir Mor, CPTO, HT Media
By Bala Kishore, VP Better Living, Searce
By
Ashwin Moduga, Head - Research, Mosaic Digital
Shalil Gupta, Business Head, Mosaic Digital
By Shalil Gupta, Business Head, Mosaic Digital
Deepak Sharma heads Kotak Mahindra Bank’s digital initiatives where he drives digital transformation, business model innovation and future ready initiatives of the bank. He is responsible for efficiency, productivity, customer experience and growth of the business through digital intervention across digital channels, lending, payments, investments, insurance, trade & forex, for the Retail, SME, Private Wealth and Institutional Banking segments. Deepak also leads Digital IT & Product Engineering, Innovation Lab, Design Studio, Fintech partnerships and the Start-up ecosystem participation for the bank.
Under his leadership, Kotak has launched several innovative and global first products such as 811, Jifi, Hashtag Banking, KayMall, WhatsApp Banking & Kaypay, apart from new initiatives like API, Open & Connected Banking, Conversational Banking Bot ’Keya’, BYOD Biometric Banking, Cross- border remittances on Blockchain, Artificial Intelligence(AI) and Robotic Process Automation. Deepak believes in constant innovation and focuses on building business models & platforms which are customer centric, value accretive and disruptive.
Deepak has worked across various international markets and brings a global perspective to the business. In his previous role, he was responsible for setting up the Bank’s highly successful Non Resident Indian (NRI) & International Remittances business. Deepak also played a key role in launching the Bank’s affluent banking programme - Privy League.
With over 27 years of experience, Deepak’s professional tenure spans across the banking, telecom and consumer services verticals. Prior to joining Kotak, he was part of the leadership team of Consumer Banking at Standard Chartered from 2003 to 2008. Thereafter, as National Head for Corporate Business at Standard Chartered, he was responsible for building the corporate payroll and Wealth Management business.
Deepak has completed an advanced programme in Strategy from IIM Calcutta as well as the Stanford LEAD Certificate in Corporate Innovation. He is a member of Airtel Customer Advisory Board, Member of Confederation of Indian Industry (CII) Digital Transformation Committee, FICCI National Committee on Fintech & a number of Startup-Industry Forums, in addition to participating at various trade & Government initiatives on the Digital India Roadmap. He mentors fintech and start-up ecosystems on an ongoing basis.
Mr K V Dipu is President & Head of Operations and Customer Service at Bajaj Allianz General Insurance Company. He has led numerous industry leadership projects as the head of operations, communities & customer service @ Asia's leading general insurance company.
Mr Dipu forefronts the digital transformation drive at Bajaj Allianz GIC, leveraging start-ups from fintech/insure tech globally, while leading a team of ~1600 people in 170 locations. A management graduate from the Indian Institute of Management Lucknow (IIM Lucknow), he joined Bajaj Allianz GIC in 2016 after a stellar career of nearly 20 years with GE Capital.
During Mr Dipu’s distinguished career spanning over 24 years, his forte has been combining digital transformation with deep domain expertise & six sigma rigor to redesign the business model for operational excellence and customer delight. Bajaj Allianz GIC features in IDC’s list of top 20 insurers for 2020 in the Asia Pacific, is ranked # 7 in the list of global top 100 digital insurers and has twice been awarded “Digital Insurer of the Year” across Asia.
Mr Dipu is a certified lean six sigma black belt and a member of the Harvard Business Review Advisory Council, an opt-in research group of business professionals. Many of his accomplishments have received industry awards & press coverage. A speaker on transformation & innovation at various domestic & global industry forums, he is also an IvyExec mentor & a member of the Customer Advisory Board of UiPath.
He has been recognized by various industry forums for his inspirational leadership - BFSI Innovative Technology Awards 2018, BFSI Game Changer Award 2019, BFSI 100 Innovation Leadership Award 2019, Best Experience Leader B2C at the Global CX Summit 2019, BFSI Leadership Award 2020, and 50 Fabulous Innovative Leaders Award 2020 et al.
Mr KV Dipu is the #1 TripAdvisor reviewer with over 790,000 readers. He writes monthly columns in a New York based website on leadership & a Mumbai based newspaper on the digital world.
A true technology enthusiast, Harvinder Singh has an experience of over 27 years in the IT industry. He has worked with renowned tech giants like HP, IBM, and Oracle and led product and sales teams PAN India. Presently, at Sify, he holds the position of Chief Revenue Officer for North region, where his priority is to enable enterprises to embark on a transforming digital journey.
He brings an extensive experience in automation and consolidation projects leveraging compute and storage. In recent years, his focus pivoted around large IT transformation initiatives across Data Center, Cloud, Network, business continuity, and DR solutions. He has worked closely with BFSI and Telcos in India and SAARC region.
Ravi works with Customers on defining their digital objectives to help devise the right architecture and execution plans. He is responsible for service strategy and product roadmap for Sify’s CloudInfinit and InfinitDigital Platforms that enable customers to execute digital engagement plans. He is an alumnus of the Indian Institute of Technology, Madras.
Rahul Sharma the business head for North India, East India and Public Sector for Snowflake. He has 20+ years of experience in building businesses and before joining Snowflake he helped build the Servicenow, BMC Software business in the North.
He is a data enthusiast and is excited about the future where businesses can unlock from data using pivots like data collaboration and data monetisation.
Shalil is responsible for research, events and training business that assists clients in improving their capabilities in key process areas. Before this, Shalil was ‘AVP, Research and Consulting’ at IDC India. He has an extensive senior level experience in the ICT industry that enriches his strategic engagements with companies. A much-sought-after speaker at international forums, Shalil also invests his time in leading innumerable focused group discussions in India. With his specialization in the BFSI sector, he covers an array of topics including emerging technologies, digital enterprises, industries and IT sourcing and servicing in his speaking engagements.
Shalil's role extends beyond delivering qualitative research content, and includes preparing forward-looking assessment and analysis and sharing market insights and predictions with senior management teams. He has worked in India, London, Edinburgh, Ireland, Western Europe, Hong Kong, Singapore, Malaysia, and Taiwan. During his time in these organizations, he has driven the development of enterprise level technology strategies, managed large transformation and IT programs, and played a leading role in a post-merger IT integration of two banks in the United Kingdom.
A graduate of Computer Science, Shalil holds a postgraduate (MBA) degree from the Indian Institute of Foreign Trade (IIFT), a leading business school in India.
Sushant has over two decades of diverse experience in the Information Technology industry. He is leading the Digital Services Business Unit in Sify and closely works with customers in co-creating new age digital led business transformation initiatives.
His prior experience includes leading sales, business development, and product management functions in global organizations including IBM, VeriSign and Red Hat that allowed him to drive successful digital transformation projects, delivering customer satisfaction across Open Source solutions, cloud ready platforms, applications, AI/ML and Analytics.
The cycle of such advocacy will begin with Awareness. When a tech leader will share his/her distinct outcomes, we will curate the success narrative to spark interest in the minds of other leaders and industry peers. In no time, such interest, with the help of our storyboarding, will take the shape of desire, the desire that will empower and translate into action on the part of the leaders present, to take charge and drive change.
Ozonetel is an industry leader within the Customer Experience (CX) space, offering businesses a robust, omnichannel platform to manage end-to-end communication flows. Its AI-powered, full-stack platform has enabled over 2,500+ businesses to simplify, manage, and analyze interactions at every step of their customer communication and engagement journey.
The platform helps enterprises to engage with customers at every touchpoint across voice, chat, SMS, WhatsApp, and other digital channels. It fully integrates with CRM and other business applications and offers a truly omnichannel experience for customers.
Slack has transformed business communication. It’s the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens.
Among over 100 IT and business leaders, you will find the likes of c-suite executives and veterans who are at the forefront of game-changing decisions in the technology sector. Representing sectors ranging from BFSI to manufacturing, pharma to infra, the Tech Outcomes Conclave will feature a stellar and diverse audience.
VCC Events opens up the avenues for participation. Join hands to be a part of India's largest gathering of alternative investments leaders, industry stakeholders and Asia’s influential limited partners, general partners and marquee advisors. Your chance to actively participate and augment yourself as thought leaders.
That’s not all! What makes The Tech Outcomes Conclave an event that must be on your calendars is that it opens up a world of insights and tech takeaways for you and your business. Here’s a platform that is potentially the breeding ground for more innovation, ideas, insights and knowledge that can shape and direct the Indian technology industry.
Drop us a line and we will call you.
